Shipping & Processing

All orders are fulfilled within 24-48 hours or next business day

Confirmation emails including tracking information will be sent to the email on file once the order has left the warehouses.

Shipping times will vary depending on where your item originates. Shipping times are typically between 5-7 days when delivering from the US. Shipments are originating from our factory store will generally arrive between 12 to 18 days

Supply Chain Disruptions

Should an item become unavailable as a result of supply chain disruption then we will source a replacement for the identical item within (5) business days. If we are unable to source a replacement then a refund will be issued to you.

Items which have been fulfilled and shipped to you can only be refunded after delivery. If you would like a refund before delivery then you may do so via email or chat message and a return label will be sent to you.

If an item becomes oversold 

If your item becomes oversold and or a stock is not delivered in time then your order will automatically be rerouted through our factory store.

Items shipped from our factory store may take up to 12-18 days to reach their destination country and up to 10 days beyond that to be delivered to customers

If you need help right away then please initiate a chat from any page by clicking on the chat bubble.

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