Refund & Exchange Policy
What to do if your product arrives damaged or defective
Products which arrive damaged & or defective will be replaced or returned as long as the damage or defect is reported in a timely manor. Please send photo documentation along with a description of the damage or defect to firstname.lastname@example.org.
Shipping & Processing
All orders are fulfilled within 24 hours or next business day if placed on the weekend. Order confirmations are sent within minutes of submitting your order and should be saved for your records.
Confirmation emails including tracking information will be sent to the email on file once the order has left the warehouses. We ship from the US by default but your items could occasionally ship from outside the US. learn more
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. learn more